Crown Cross Necklace
Crown Cross Necklace
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Size Guide
Check our size guide from here.
Shipping / return
We offer several delivery options, pick the one that suits you at checkout. You can return or exchange your Vivaly piece within 30 days.
See our Return & Refund Policy
Real customer stories
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WATERPROOF
& SALTPROOF
TARNISH PROOF
& WON'T FADE
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Mark of Authenticity
Every Vivaly fine jewelry order is sealed with our signature wax stamp, pressed by hand with the V insignia. It is a quiet promise of authenticity, care, and the attention to detail behind every piece we ship.
Signature Vivaly Packaging
Every Vivaly fine piece arrives in our signature emerald velvet box, lined with soft ivory suede and finished with a gold logo and satin ribbon. It is gift-ready, protective, and made to feel as special as the jewelry inside.
Visit Vivaly in person
Prefer to shop in person? Reach out to our team to learn more about visiting us here.
Complimentary Delivery
EASY RETURN OR EXCHANGE
Free Gift Wrapping
Customers are saying
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To small how to I exchange it
Only thing was it took along time to arrive but if there’s no rush then it’s all excellent
Fast shipping and great packaging. Arrived in wonderful condition
Took a long time to receive
Fast delivery exvelnt customer service
It's super easy to shop this site. Only takes a few minutes.
Easy
Easy and order came quickly
Beautiful bracelet.
FREQUENTLY ASKED QUESTIONS
How long does production take?
We start processing your order right away. If it has no personalized or fine/demi-fine pieces, it ships within 3 business days; with a personalized or fine/demi-fine piece, shipping takes up to 7 business days.
Orders that include pre-order items are held and sent together in one shipment once the pre-order is available.
Heads up: because we begin working on every order as fast as we can, we cannot change items or shipping addresses after an order has been placed.
How long will it take for my order to arrive?
When production is finished, your order goes out with USPS and usually arrives in 7-12 business days. Faster options such as UPS 2-Day and UPS Overnight are available too. For fine/demi-fine jewelry, the 7 business day production time still comes first, even with expedited shipping. Orders with pre-order items are held and shipped in full once the pre-order is available.
Is there a warranty?
Yes. All jewelry has a one-year warranty against defects in materials and workmanship, and our Forever Gold Collection adds a 3 year color warranty. Lost items, normal wear and tear, and damage from misuse or poor storage are not covered. Fine/Demi-Fine jewelry carries a lifetime warranty, with repair or replacement for material or workmanship problems.
What is the return and exchange policy?
Eligible items can be returned for an exchange or store credit only; we do not issue refunds. A return must be started within 30 days of the order date, and items need to be clean, unworn and undamaged.
Please keep in mind that we start working on orders immediately, so we cannot modify items or shipping addresses once an order is placed.
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